Introduction    

At flourishandbloom , Cartstream Tech, (“we,” “us,” or “our”), this Privacy Policy outlines how we collect, use, and share your personal information when you interact with our websites, mobile apps, or services, including making purchases. We are dedicated to protecting your privacy and handling your data with the utmost care and security. By accessing our site, you consent to the practices outlined in this policy. We recommend reviewing this policy periodically, as we may update it to meet changing legal standards or to improve our services and user experience. Your trust matters to us, and we remain committed to transparency in how we safeguard your information.  

Data Collection    

We gather different types of personal information through your interactions with our platforms, including when you make purchases, subscribe to newsletters, browse our website, participate in online or in-person events, engage in research activities, join forums or communities, enter contests, or contact us with questions. We may also receive personal data from reliable third-party partners, such as advertisers and affiliates.  

The types of data we collect include:  

Contact Information: We may request your name, email address, and mailing address to process your requests, deliver services, subscribe you to newsletters, enable community interactions, assist with research, and register for events.  

General Personal Information: For events, surveys, and contests, we may collect additional details like gender, job title, birthdate, marital status, and other personal information.  

Behavioral Data: We track your activities during website visits, such as time spent on pages, clicked items, and socio-demographic details.  

Purchase Information: When you buy a product or service, we collect relevant transaction details.  

Data Usage    

At " flourishandbloom ," we use your personal data for specific operational purposes and restrict access to only necessary information. These purposes include:  

• Technical Maintenance: Managing and maintaining our technical infrastructure for optimal performance.  
• Legal and Accounting Obligations: Meeting legal and financial compliance requirements for our operations.  
• Market Research: Enhancing our services and user experience based on research insights.  
• Community and Forum Management: Supporting and facilitating engagement within forums and communities.  
• Payment Processing: Securely handling payments via credit/debit cards or other methods.  
• Order Fulfillment and Address Verification: Processing orders accurately and verifying delivery addresses.  
• Third-Party Collaborations: Partnering with trusted third parties for specific activities, which may involve sharing, renting, or transferring data as per each party’s policies.  
• Marketing Communication: Sending updates on new features, events, or products/services from us and our partners.  
• Health, Safety, and Legal Compliance: Using and sharing data to comply with health, safety, and legal regulations, cooperate in investigations, and protect our assets and rights.  
• Business Changes and Transfers: Transferring data during business transitions like mergers, acquisitions, or bankruptcy.  

We are committed to protecting your privacy, being transparent, and adhering to data protection laws.  

Data Security    

At " flourishandbloom ," safeguarding your data is a priority. We use robust security protocols, including Secure Sockets Layer (SSL) encryption, to protect your information from unauthorized access, modification, or disclosure. SSL encryption ensures that data transferred between your device and our servers remains secure.  

However, no online transmission is entirely risk-free. We regularly update our security measures to align with industry standards and improve data protection. We value your trust and are dedicated to maintaining high security standards.  

Data Retention        

We retain your personal data only for the duration necessary to achieve the purposes mentioned in our Privacy Policy or as stipulated by law. Generally, personal data will be held for 8 to 12 months from the collection date, unless a longer retention period is required to comply with legal obligations or valid business reasons.  

Once the retention period concludes, we will securely delete or anonymize your data. If you wish to request a modification or deletion of your data prior to this, feel free to contact us using the provided information  

Cookies    

Cookies are small files stored on your device while you browse our site. They help us remember your preferences and provide a personalized experience. Our Cookie Policy details how cookies function and their importance in site performance. Please review it periodically for updates. By continuing to use our site, you agree to our use of cookies.  

Children’s Privacy    

We do not knowingly collect data from individuals under 18. If we learn that we have received information from a minor, we will promptly delete it.  

Information Sharing    

Your privacy is important to us. We do not sell, trade, or rent your personal data to third parties. Your information is used strictly for operational purposes and is only shared with your explicit consent.  

For essential operations like order fulfillment and payment processing, we may share necessary details with trusted partners. We enforce stringent safeguards to protect your data during these processes, ensuring a secure experience.  

Legal Action and Protection    

We may disclose personal data if necessary to identify, contact, or take legal action against those who harm our rights, property, users, or others. Additionally, we may share data if legally required.  

We retain your data as long as needed to provide services, fulfill legal obligations, or meet accounting requirements. In some cases, data may be anonymized for research or statistics and kept indefinitely.  

User Rights    

Under the Information Technology Act, you have rights regarding your personal information. To exercise these rights, contact our Grievance Officer. Your rights include:  

• Access and Verification: Review the data we hold and request corrections for inaccuracies.  
• Consent Withdrawal: Revoke consent for data use at any time (note this may affect service availability).  
• Complaint Filing: Lodge a complaint if your data is misused or processed unlawfully.  
• Data Copy: Request a copy of your data for verification or transfer to another service provider.  
• Correction Requests: Request updates if your information is incorrect or outdated.  
• Processing Restrictions: Request to temporarily restrict data processing under specific conditions.  
• Data Deletion: Request deletion of your data unless legal obligations require retention.  
• Objection to Processing: Object to data processing for non-essential purposes like marketing.  
• Third-Party Disclosure: Inquire about third parties who have accessed your data.  

Contact our Grievance Officer through the details provided in our Privacy Policy to exercise these rights.  

Opt-Out    

We respect your preferences. To stop receiving promotional emails or newsletters, click the “Unsubscribe” link in our emails. We will promptly remove you from our mailing list.  

Changes to Privacy Policy    

We may update this Privacy Policy periodically and will notify you of significant changes via email. We encourage you to review the policy regularly. Continued use of our services indicates acceptance of any updates.  

Contact Us    

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at cartstreamtech@gmail.com.